A key element in the successful delivery of your event is the satisfaction of your spectators by the Event Experience.

The Sword team will set in place a series of KPIs to monitor and improve levels of satisfaction. A well-focused Spectator Experience will lead to customers returning more often to your venue and the revenue per person should increase in line with this. We can provide trained and managed staff for general event services such as;

• Ticket Checking
• Hosting
• Customer Care Teams

These people are your representatives at your event. The impression they make on your visitors will be of key importance to you, so Sword employ, train and manage highly motivated, positive, friendly and communicative, the pick of the crop to ensure your customers feel welcome.